Customer Testimonials
Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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NANETTE GLOVER, Broaddus, TX
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We have just purchased our second Rv from Bailey;s. We bought a 274 RKBL by Cherokee. We.re so glad that we found a perfect Travel trailer for our lifesyle. Steve, Jennifer and Bubba make a wonderful team. We felt right at home and comfortable with our buying experience. We are glad to have purchased Local. If we were to need anything, we don't have far to go, to get our Rv taken care of or to get accessories. We.re very Happy with the Bailey.s Family. Gregg & Joan
Gregg Joan Widgren, Lufkin, TX -
We've been doing business with Bailey's RV since March 2000. This was our third purchase. We had an idea of what we wanted and they helped us find the perfect RV. They've always had a great selection of RV's to choose from. Steve and Jennifer and all their staff are great to do business with. Highly recommend Bailey's RV.
Gary And Laurie Baker, Pineland, TEXAS -
We purchased a used 5th wheel from Baileys in January 2022 and it was the most pleasant buying experience. The people there are amazing. Very professional yet down to earth and friendly. If youre looking for a fifth wheel or travel trailer we highly recommend Baileys. Thank you to the entire team there for helping us with our purchase. We absolutely love it.
Carrie Baker, Trinity, TX -
Our experience at Baileys RV was incredible! The customer service was top-notch. Steve and Jennifer took care of anything we needed and made the process of trading in our fifth-wheel camper and buying our new Crossroad Cruiser a really enjoyable experience. Were customers for life! Thank you for making this an easy decision for us.
Roland Anderson, San Angelo, TEXAS -
We purchased or 3rd fifth wheel from Bailey' back in April 2019 (Cedar Creek). Since then, we made a list of warranty items that needed attention including a slide issue. We were concerned just form our past experiences on warranty work. These guys had our fifth wheel ready in two weeks. Not only was it completed, but outstanding workmanship. I highly recommend giving Steve a call on purchasing an RV. These are really good people that do what they say they are going to do. Unheard of in today's RV world. Thanks Steve (&Bubba) for the GREAT Experie
Ron Nemec, Granger, TEXAS -
We purchased our 3rd new fifth wheel (Cedar Creek) from Baileys RV. This is the best experience we ever had shopping & purchasing an RV. We live 4 hours from Lufkin, and the (2) trips were worth every penny. Steve, Jennifer, Bubba and Mr. Bailey provide a welcoming and no-pressure to buy environment and a perfect example of a true AMERICAN FAMILY ran business. Highly recommend RV shoppers to contact Steve
Ron Nemec, Granger, TEXAS -
We are very happy that we purchased our new Fifth wheel from Baileys RV. Steve is a very honest and excellent salesman. He answered all of my questions and gave me the best price on the fifth wheel. His wife is so friendly and helpful too. I am very pleased with his wife and EVERYONE at Baileys RV. They made my purchase very pleasant. I needed help with my washing machine and he and his excellent employee helped to replace the machine with a new one. Baileys RV Sales is a very honest and hardworking company. I recommend everyone to stop by and see what they have on their lot for sale. They have a nice selection of fifth wheels. This is a great RV company!
Gina Neely, Logansport, LA -
We were looking for a pre-owned Cirrus truck camper and found it on RV trader at Baileys RV. We called and talked to Bubba, one of the staff, and he said he would hold it for us until we traveled from South Carolina to Texas to look at it. We were very interested. But what impressed us was, we asked if he wanted a deposit, and he said no, our word was good enough. Steve, the general manager, worked tirelessly to get the truck camper ready and our truck equipped with tiedowns Donnie, the owner, and the entire staff were very friendly, courteous, and honest. Even though we had to travel a long way, it made a pleasurable trip for us to be able to deal with them. Id highly recommend Baileys RV if you want an honest dealership to deal with!
Walt and Fran Strother, Westminster, SC -
I just went to the office with a part to sale and it was fast and easy. Great service from everyone there.
Hayley Stone -
We bought our 2013 Big Horn 3610RE 4 years ago and we have enjoyed traveling and camping since. Steve is our primary contact and words do not describe how pleased we are with all the service work and everyone at Bailey's RV Sales. We travel 300 miles just to have our 5th Wheel serviced in Lufkin as we know everything will be taken care of and fixed right at a fair price. We will purchase our next 5th Wheel at Bailey's when we get ready to replace our 2013 3610RE as no dealership anywhere can measure up to our experience at Bailey's RV Sales in Lufkin. Don and Deborah Clanton Cypress, Texas
Don , Cypress, TX -
My husband and I had a great experience with our sales representative Steve. Also the staff was friendly and got things done quickly. We drove from Lake Charles, LA. The price was worth the drive. We are very satisfied with our Surveyor. Thanks Steve and staff at Bailey's RV.
Tracey , Lake Charles, LA -
We just purchased our first 5th Wheel from Bailey's. It's a 2015 Bighorn 3750FL. Steve and his family were so good to work with. We drove over 8 hrs to look at what they had and was glad we did. Unfortunately, because of our error we also got to experience their repair service, shortly after our purchase and they went above and beyond. We didn't know what to expect, but they have set the bar high if we ever have to have repairs done again. We just wanted to let Steve and Bailey's know how much we appreciated them and all the help they gave us. Y'all are 5 Stars in our book.
Maury , Hereford, TX -
We were looking for a 2006 or 2007 Keystone Raptor 3712TS. I had done a search on the internet and Bailey's came up as having one. I went to their website and looked at all the pictures. I mentioned them on the Facebook 5th wheel forum and a couple people came back recommending them. I called and talked to Steve about the toyhauler. I discussed it with my wife and made Steve an offer, site unseen other than pictures and Steve's word (we are located 325 miles from Lufkin). He accepted our offer. A week later we drove there to look at it and finalize the purchase. Steve met us at the door. We looked the trailer over. We found 3 items needing fixed. They jumped on it immediately without hesitation and kept us updated on progress. One of the items wasn't working quite right (fuel pump). Steve thought it just needed exercised and told us to call him let him know. We finalized the purchase, hooked up and brought it home. After a few days it still wasn't right and Steve sent us new gears for the pump. I installed them and it works great. Other dealers would have said you left with it you are stuck. Not Bailey's. A tremendous family owned business. We highly recommend them.
John , Jacksonville, AR -
My wife and I located a 5th wheel camper online that had all of the elements that we were looking for...38 foot, 4 slides, 2 ac units, king bed, large fridge, etc, etc, etc. The price that Steve quoted us on a trade was better than I was expecting. MUCH better. So good in fact, that we drove 1,400 miles, ONE WAY, from North Dakota, to close the deal. This was our 3rd RV purchase in 7 years. The first 2 were local purchases from a nearby dealer that I would rate just descent. I have to tell you that the service, honesty, friendliness, integrity that we received from Bailey's is TOP NOTCH!!! I simply can not say enough to credit them for the time and effort they put into the sale. There were no surprises throughout our whole ordeal. We had a couple issues with our camper during traveling there. They could have easily charged us more to fix those items but they did not. The camper we purchased was clean and ready to go...lights all on, ac going, etc, upon arrival. Steve was there EVERY step of the way to make sure that we received EVERYTHING that we needed to make it a smooth transaction. The whole family took the time to come out to the unit to meet us. They made arrangements for a place to park our camper overnight...at no charge. On the way home, we had a tire blow and some fender skirt damage as well. They helped us out with that. The battery was a bit weak, especially for our northern climate...you guessed it...they helped us out with that as well. Traveling all the way we did, they certainly could have taken advantage of us in a couple different ways. We found just the opposite. I MUST say, they are some of the most honest, fair and decent people that we have ever met. I especially appreciate that in a business deal. The world needs more people like Steve and the Bailey family. If we were in the market for a different camper, I would do it all over again in a heartbeat!!! My wife and I recommend doing business with them if at all possible. Keep up the GREAT job guys! Happy Campers...Greg & BiBi M.
Greg , Mandan, ND -
The folks at Bailey's were awesome to deal with! Steve quoted us a good price for our new Bighorn right from the start. We live 100 miles from Lufkin and were not able to go there on a weekday when they were open, so Steve met my wife and I at Bailey's on a Saturday, a day they are normally closed this time of year. Also, Steve drove 30 miles to come look at our old fifth wheel and offered a fair price for our trade-in. The whole transaction process was smooth and hassle free!
Joe , Huffman, TX -
This is a FIVE Star Dealership all the way. I bought a trailer from another dealership several years back and recently decided to trade. They made the transition wonderful and their service is exceptional and second to none. They are the best. Thanks to all the employees and especially to Jay and Steve.
Stacy , Wells, TX -
I am sorry there are only FIVE starts ratings to give out. Y'all stay with the sale all the way through. Even three years later we can count on you! We just had a new floor covering put in our RV An amazing product and installation job! Our second home is first with y'all and we appreciate it!
Joe , Fredericktown, OH -
We chose Baileys RV for the quality of the products they offer and the great service before and after the sale. We appreciated the low price without haggling and still enjoy stopping by for advice and some small talk. They are really good people and always make you feel welcome. Thanks for the great buying experience!!!
Wayne , Lufkin, TX
I would refer This Family Owed RV Business around the entire United States.
It was The Most Outstanding Experience !! Never pressured , just like going To a your BROTHERS PLACE to find the best Pick and buy for your money !